FAQ’s

What kind of custom boxes do you offer?

Our innovative and improved custom packaging boxes offer the most aesthetic and artistic appeal to complement the products wrapped in them. If you want a more distinctive look that reflects your brand identity, we offer a complete custom packaging option.

Do you have a template or sample of works for your boxes?

Yes, of course! We have a collection of samples of our box material and styles. You can select your preferred material and style by seeing the sample. Better yet, you can customize and modify the box design as well. You can have every box style and design according to your choice.

Why do I need to provide the dimensions of my product?

Dimensions are needed to achieve the perfect custom boxes. In addition, we need to determine the dimensions of your valuable product because we need to determine the dimensions of the box. However, if you do not specify the dimensions of the box you want, your box may be inappropriate and the product may not fit well. In addition, your packaging box will look unappealing. Therefore, to create the best box for your product, we definitely need the dimensions of your product.

What materials do you use for your custom boxes?

We offer a variety of packaging materials such as cardboard, kraft paper, corrugated, and rigid materials, with fully customizable options.

Can I provide my own artwork for my custom box design?

Yes, you can! You can send us your artwork for the design of your custom box. Our professionals are good at adopting new artwork. You can label the box with your design simply by submitting a soft form designed in any adobe extension software, and we will carve the design on your packaging box appealingly.

Can you print my brand logo on the box?

Yes, all you need to do is email your brand logo to us. We have a dedicated graphic design team that creates impeccable designs using digital and offset printing technology. The final appearance of the sample is then sent for approval.

Is it possible to print on both inside and outside of the box?

Yes, of course! Fully customizable, you can request printing both inside and outside the packaging box. Even better, you can change it to your preferences. All you have to do is brief us on your printed idea, and we will cover it for you.

How can I know that my order has been shipped?

When the box you ordered is shipped, the person in charge of the customer who placed the order will inform you of the shipping details and when the order was received. This is how you will be informed about your order.

How about the price?

We offer different prices for each order. Contact our representatives for pricing details.

Which payment method do you accept?

The world is changing and moving fast, everything is evolving in the form of online transactions. However, we accept all forms of payment to meet your modern patterns and conveniences. So you don’t have to worry about payments. However, you can use Master Card, PayPal, Union Pay, Visa, and all other payment channels to pay for your order.

What if I’m not satisfied with the result?

Well, this is not going to work, is it? We are dedicated to giving 100% satisfaction, at any cost. We are proud of our quality and we also want you to be proud to place your valuable products in your custom printed packaging boxes. If you are not satisfied then simply give us a call and we will work it out. We will discuss what went wrong and do our best to make it right exactly as your expectations.

Can you print it inside the box?

Yes, you can request us to print on the inside and any part of the box.

Are there any hidden charges? How about the cost of Die and Plate costs?

There are no hidden charges. The price is openly specified. If you are concerned about the cost of die and plates, don’t worry, we will not add these charges to your cost. We are dedicated to taking care of our clients. Therefore, we do not charge for Die and Plates.

How about the shipping cost?

At Top USA Packaging, we offer high-quality custom packaging boxes at affordable prices and free shipping!